Disability Law Center Office Procedures During the Coronavirus (COVID-19) (updated March 31, 2020)

The Disability Law Center (DLC) staff will be working remotely and not taking walk-ins in order to help slow down the spread of COVID-19. Our virtual office will be in effect from March 19 through May 4, after which DLC will decide whether we need to extend this status in consideration of public health concerns. During this health crisis, please know that DLC remains open and committed to our mission. Our staff will continue providing client services, responding to calls and emails, and attending meetings via telephone or videoconference. DLC’s phone lines will remain open during regular business hours: 9 a.m. – 5 p.m., Monday through Friday.

DLC realizes that some of our clients are the most at risk. We recognize that people with disabilities, especially those living in congregate settings, are more vulnerable to contagion, are at higher risk of harm due to staffing problems, and at higher risk of harm due to mandatory isolation. Please do not hesitate to contact us if you know of any suspected rights violations stemming from this crisis. We are committed to continuing our vigorous efforts to advance DLC’s critical mission and our important work advocating with and for our clients. We may not be able to respond to every need, but we will advise you of other options if we are not able to help.

Please call 617-723-8455 or 800-872-9992 to request assistance; email us at mail@dlc-ma.org, or fill out our online intake form.

Please understand that there may be a delay in getting back to you during this difficult time, but it is our intent to respond to all who contact us.

We will all get through this together.

Marlene Sallo

Marlene Sallo
Executive Director
Disability Law Center

The Disability Law Center (DLC) is the Protection and Advocacy agency for Massachusetts.  DLC is a private, non-profit organization responsible for providing protection and advocacy for the rights of Massachusetts residents with disabilities. DLC receives federal, state and private funding but is not part of the state or federal government.

Our Mission

To provide legal advocacy on disability issues that promote the fundamental rights of all people with disabilities to participate fully and equally in the social and economic life of Massachusetts.

We operate under the following Principles of Advocacy:


  • Independence – To have control
  • Productivity – To work or make other contributions to a household or community
  • Integration – Right to the same opportunities, services, community resources as all other Americans
  • Inclusion – To fully participate, be welcome in social educational, work and community life

Our Protection & Advocacy Agency Access Authority


DLC is the federally mandated Protection and Advocacy (P&A) agency for Massachusetts. The P&A system is a national network of disability rights agencies investigating abuse and neglect and providing legal representation and other advocacy services to people with disabilities. To aid P&A Agencies in fulfilling their mandate, Congress gave them extensive access authority.

Read More


Share this page

Font Size
High Contrast